Eezi Pumps Standard 12-Month Warranty – Terms & Conditions
Warranty Duration
The warranty is valid for 12 months from the date of the original purchase. A proof of purchase is required for all warranty claims. We recommend keeping your receipt in a safe place, as failure to provide proof will render the warranty null and void.
Warranty Inclusions
The warranty covers:
- Manufacturing defects and workmanship issues under normal use conditions.
Warranty Exclusions
Eezi Pumps is not liable for:
- Removal, re-installation, transport, or related costs.
- Loss of profits or other incidental expenses linked to the warranty claim.
- Issues caused by:
- Failure to follow installation or operating instructions.
- Fair wear and tear, negligence, misuse, or incorrect installation.
- Use of water temperatures, chemicals, or additives beyond advertised ratings.
- Environmental exposure (freezing, rain, corrosive water, etc.).
- Voltage issues (power surges, irregular drops).
- Unauthorized repairs or modifications.
Submersible Pump Specific Exclusions
Submersible pumps are not covered if they fail due to:
- Voltage fluctuations or power surges.
- Clogging and burnouts caused by foreign objects.
Liability Limitations
Eezi Pumps is not responsible for:
- Consequential, indirect, or special damages arising from product defects.
- Loss of profits or injuries related to product failure.
Returns & Refund Policy
- Unused pumps in original packaging returned within 10 days of purchase qualify for a full refund.
- Pumps returned between 10 and 45 days may incur a 5% handling fee.
- Eezi Pumps reserves the right to assess the condition of returned pumps to determine eligibility for a refund.
- Transport costs during the return process are the responsibility of the customer.
Eezi Pumps – Quality Pumps, Trusted Support.
